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| Our approach in delivering IT services is simply based on proven methodologies for each requirement. We follow complete SDLC as mentioned below for new and existing projects. For Application and System Maintenance and Support services we use a customized approach tailored to the client needs. |
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| Project Management: |
| We use PMI's project methodology to initiate, plan, execute, control and close processes associated with different projects. Most of our project managers are (PMI's) PMP certified professionals with extensive experience in specific technical fields covering different industry verticals. |
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| Well, Project Management is more than PMI methodology or Six Sigma. In real world, it boils down to how the project manager takes care of not only the client assuring their milestones but also taking care of resources required to achieve the same milestones promised. The PMI methodologies and Six Sigma help us be better managers and achieve better quality in our processes there by delivering milestones on time and within budget. |
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| Software Development Methodology (SDM) or Software Development Life Cycle(SDLC): |
| We use both Waterfall and Spiral methodologies in software development based on need and risk profile. |
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| The waterfall provides an orderly sequence of development steps and helps ensure the adequacy of documentation and design reviews to ensure the quality, reliability, and maintainability of the developed software. While almost everyone these days disparages the "waterfall methodology" as being needlessly slow and cumbersome, it does illustrate a few sound principles of life cycle development. |
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| While the waterfall methodology offers an orderly structure for software development, demands for reduced time-to-market make its series steps inappropriate. The next evolutionary step from the waterfall is where the various steps are staged for multiple deliveries or handoffs. The ultimate evolution from the water fall is the spiral, taking advantage of the fact that development projects work best when they are both incremental and iterative, where the team is able to start small and benefit from enlightened trial and error along the way. |
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| The spiral methodology reflects the relationship of tasks with rapid prototyping, increased parallelism, and concurrency in design and build activities. The spiral method should still be planned methodically, with tasks and deliverables identified for each step in the spiral. |
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| Finally, the development methodology can be tailored to clients needs and time lines to meet the project timelines and budget (e.g., agile methodology is another approach). |
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| Due to security or other reasons, if you want our team to work at one of your company locations, we will be happy to comply with your rules and regulations. |
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| Our team will do most of the work off-site and make frequent visits to the client site for requirements, pilot demo, initial system installation, Final deployment. With the VPN/dialup access we can remotely support the system in post-production phase. |
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Siva Systems implements Genesys Infomart 7.5 Solution with extensive custom reporting based on Microsoft 2005 Reporting Services.
Siva Systems wraps up WFM project with City of New York.
Siva Systems signs up an IVR contract with a major customer.
Siva Systems delivers a unique Outbound Solution With Cisco Call Manager and Dialogic based CPD Server. |
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