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| Services encompassing Management and Delivery: |
| Having an extremely strong management and development and support team with good working practices in the specific Application areas, we can provide Managed Services efficiently. |
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| Siva Systems is in an ideal position to combine delivery and management together offering a one vendor solution from start to finish. |
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| We do understand the risks involved in Managed Services, similar to Outsourced services. The status of tasks/milestones and the risk involved is continuously tracked, and reviewed using internally developed reporting mechanism. A detailed plan for risk identification, monitoring and mitigation is identified and an amicable solution is proposed and implemented after mutual agreement with the client based on contractual agreements and Service Level Agreements. |
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| Due to security or other reasons, if you want our team to work at one of your company locations, we will be happy to comply with your rules/regulations and provide onsite resources. |
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| Our team will do most of the work off-site and make frequent visits to the client site for requirements, pilot demo, initial system installation, Final deployment. With the VPN/dialup access we can remotely support the system in post-production phase. |
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| A combination of onsite and offsite teams will work together with dedicated project managers. This will not only help in communicating with the client in person, but also to provide 24/7 development/support cycle along with fast response and huge cost savings from keeping all resources onsite. |
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