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| Our practice blends together with the domain expertise in IVR/CTI/WFM and DB/DW/BI industry segments and the technology expertise from development arm of the company. |
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| Our Consultancy team provides the client a complete strategy encompassing business and IT strategy. We believe in offering turnkey solutions to our clients. We do discovery, architecture, Requirements, design, software development, training and maintenance/support. |
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| We Provide Consulting Services in the following areas: |
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IVR (Genesys, Avaya, Edify, Voicegenie and others) |
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CTI (Genesys, Avaya, Cisco and others) |
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WFM (Genesys, Verint/Witness/Bluepumpkin, IEX) |
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CRM (Siebel, MicrosoftCRM and others) |
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QC (Nice, Verint and others) |
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Databases (Oracle, SQL Server, DB2, Sybase, MySQL and others) |
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ETL (Informatica, Business Objects, Datastage and others) |
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Reporting (Business Objects/Crystal Reports, Cognos, MS SQL Server 2005 Reporting, Hyperion/Brio and others) |
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Programming (Java/.NET/PHP/C++ and others) |
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Unix (Linux, Solaris, HP-UX and others) |
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Check out our Genesys Solution offering.
Contact us today for your customized Consulting solution. |
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| Due to security or other reasons, if you want our team to work at one of your company locations, we will be happy to comply with your rules/regulations and provide onsite resources. |
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| Our team will do most of the work off-site and make frequent visits to the client site for requirements, pilot demo, initial system installation, Final deployment. With the VPN/dialup access we can remotely support the system in post-production phase. |
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| A combination of onsite and offsite teams will work together with dedicated project managers. This will not only help in communicating with the client in person, but also to provide 24/7 development/support cycle along with fast response and huge cost savings from keeping all resources onsite. |
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