 |
|
| We have Proven experience with architecture, design, installation, configuration, fine tuning, troubleshooting and upgrading following Genesys Framework Components: |
|
| • |
|
Configuration |
| • |
|
Management |
| • |
|
Proxy |
| • |
|
Licensing |
| • |
|
High Availability |
| • |
|
LDAP Integration |
|
|
| We are assisted many companies in upgrading their Framework from 6.5 to 7.x and adding more functionality like HA, LDS, SNMP etc. |
| |
| Management Layer : |
| We can customize Management Layer can be utilized to support Framework and other components through: |
| • |
|
Email/Pager Alerts |
| • |
|
SNMP Integration with Open Market SNMP Managers |
| • |
|
Customized Logging and Alarming Conditions |
| • |
|
Failover to backup components |
|
| |
| High Availability & LDS : |
| We can implement Load Distribution and high availability allowing uninterrupted service to customers and hence improving customer satisfaction. |
|
|
|
 |
 |
 |
 |
 |
 |
 |
|
|
| Due to security or other reasons, if you want our team to work at one of your company locations, we will be happy to comply with your rules and regulations. |
|
|
 |
 |
 |
|
| |
|
|
|
|
 |
|
|
|
|
| Our team will do most of the work off-site and make frequent visits to the client site for requirements, pilot demo, initial system installation, Final deployment. With the VPN/dialup access we can remotely support the system in post-production phase. |
|
|
|
|
|
|
|
|
