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| Call Center Applications : |
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IVR Applications including Speech Rec and Text-To-Speech
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CTI Applications using Genesys, Avaya and Cisco Platforms |
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WFM for scheduling, Adherence and Time off |
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Multi-media Routing and Knowledge Management |
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Automated Outbound Campaigns |
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Business Process Routing |
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Integration of CRM/ERP Systems like Siebel/SAP/Peoplesoft/MS CRM etc. |
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Business Objects/Crystal Reports |
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Hyperion/Brio |
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ETL Tools like Informatica/Datastage |
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Microsoft 2005 Reporting Services |
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Cognos |
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| Due to security or other reasons, if you want our team to work at one of your company locations, we will be happy to comply with your rules and regulations. |
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